Streaming & Tech

Hulu

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Skip the phone tree

How to reach a real human at Hulu

The direct lines and the people above the front desk — publicly-listed business contacts, put in one place so no one gets buried in a menu. Start at the top; climb when you hit a dead end.

Front-line support is the Hulu Help Center (chat/phone at help.hulu.com/contact-us) and the official @hulu_support handle on X; the published CS line is (855) 738-6978. Hulu is a Disney Direct-to-Consumer service led by GM Lauren Tempest, escalating up to DTC President Joe Earley at the Santa Monica office.
Customer Service
Main customer-service line
(855) 738-6978 · Support page →
Customer Service
— Hulu Help Center / Contact Us
(855) 738-6978 · Contact form →
Published CS phone and official contact page; alternate technical line (310) 571-4700.
Listed at: www.elliott.org
Primary Contact
Lauren Tempest — General Manager, Hulu
[email protected] · Contact form →
Primary executive contact published on Elliott Advocacy. Email follows [email protected] pattern; not individually published by Hulu.
Listed at: www.elliott.org (unofficial — try it)
Secondary Contact
April Carretta — Senior Vice President, Direct-to-Consumer / Platform Distribution & Technology Communications
[email protected]
Secondary/comms escalation contact published on Elliott Advocacy. Email follows Disney's [email protected] pattern.
Listed at: www.elliott.org (unofficial — try it)
Chief Executive
Joe Earley — President, Direct-to-Consumer, Disney Entertainment (Hulu's top DTC executive)
[email protected]
Listed as top/chief executive over Hulu (Disney DTC) on Elliott Advocacy. Email follows Disney's [email protected] pattern; not individually published.
Listed at: www.elliott.org (unofficial — try it)
Social/Media
— Hulu Support (official support handle)
Contact form →
Active official Hulu support account on X (@hulu_support), support hours 6a-9p PT.
Listed at: x.com

Contacts are publicly-listed business/executive contacts, compiled for consumers. Know a better line, or one that’s out of date? Tell us.

Still stonewalled? Go over their head

File an official complaint about Hulu

When the company won’t budge, these are the agencies with real leverage — regulators and consumer-protection offices that take complaints, on the record, for free. Companies pay attention to these in a way they never pay attention to you on hold.

FTC Regulator

Federal Trade Commission

Deceptive or unfair business practices, billing problems, scams, false advertising, and general consumer fraud across any industry.

File a complaint → 1-877-382-4357
1-877-382-4357 = 1-877-FTC-HELP. Spanish site at reportefraude.ftc.gov. Reports feed law enforcement but the FTC does not resolve individual disputes.
State AG Regulator

State Attorney General - Consumer Protection

Consumer fraud, unfair or deceptive practices, and billing disputes under each state's consumer protection laws. The right office depends on your state.

File a complaint →
NAAG 'Find My AG' directory is a pointer to your own state/territory AG, who accepts the actual complaint. Phone varies by state, so none listed here.
BBB Complaint avenue

Better Business Bureau

Mediation of marketplace disputes between consumers and businesses, plus reviews and scam reporting. Not a government agency.

File a complaint →
Private nonprofit, not a regulator. Offers voluntary mediation; businesses are not legally required to respond. Phone varies by local BBB.

Official agency contacts, compiled for consumers. Filing is free — you never need a paid service. See the full agency directory.

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