Insurance

Farmers Insurance Group


Skip the phone tree

How to reach a real human at Farmers Insurance Group

The direct lines and the people above the front desk — publicly-listed business contacts, put in one place so no one gets buried in a menu. Start at the top; climb when you hit a dead end.

Call 1-888-327-6335 (1-888-4-FARMERS) for customer service; the 24/7 Claims Center is 1-800-435-7764. Corporate HQ: 6301 Owensmouth Ave, Woodland Hills, CA 91367.
Customer Service
Main customer-service line
Customer Service
— General Customer Service
1-888-4-FARMERS. Main service line.
Listed at: www.farmers.com
Customer Service
— Claims Center (24/7)
1-800-HELPPOINT. Available 24/7 for claims.
Listed at: www.farmers.com
Primary Contact
— Corporate Headquarters
HQ mailing/office: 6301 Owensmouth Ave, Woodland Hills, CA 91367. Use the official Contact Us page to reach corporate.
Listed at: www.farmers.com
Chief Executive
Raul Vargas — President & Chief Executive Officer, Farmers Group, Inc.
Appointed CEO of Farmers Group in January 2023; became Chairman of the Board August 2023.
Listed at: theorg.com

Contacts are publicly-listed business/executive contacts, compiled for consumers. Know a better line, or one that’s out of date? Tell us.


Still stonewalled? Go over their head

File an official complaint about Farmers Insurance Group

When the company won’t budge, these are the agencies with real leverage — regulators and consumer-protection offices that take complaints, on the record, for free. Companies pay attention to these in a way they never pay attention to you on hold.

State DOI / NAIC Regulator

State Department of Insurance (via NAIC)

Complaints against insurers for auto, home, property/casualty, life, and health policies: claim delays and denials, cancellations, and policy disputes.

Insurance is regulated at the state level. NAIC's consumer page points you to your own state DOI, which handles the actual complaint. Phone varies by state.
FTC Regulator

Federal Trade Commission

Deceptive or unfair business practices, billing problems, scams, false advertising, and general consumer fraud across any industry.

1-877-382-4357 = 1-877-FTC-HELP. Spanish site at reportefraude.ftc.gov. Reports feed law enforcement but the FTC does not resolve individual disputes.
State AG Regulator

State Attorney General - Consumer Protection

Consumer fraud, unfair or deceptive practices, and billing disputes under each state's consumer protection laws. The right office depends on your state.

NAAG 'Find My AG' directory is a pointer to your own state/territory AG, who accepts the actual complaint. Phone varies by state, so none listed here.
BBB Complaint avenue

Better Business Bureau

Mediation of marketplace disputes between consumers and businesses, plus reviews and scam reporting. Not a government agency.

Private nonprofit, not a regulator. Offers voluntary mediation; businesses are not legally required to respond. Phone varies by local BBB.

Official agency contacts, compiled for consumers. Filing is free — you never need a paid service. See the full agency directory.


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