Grocery & Supermarkets

Albertsons

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Skip the phone tree

How to reach a real human at Albertsons

The direct lines and the people above the front desk — publicly-listed business contacts, put in one place so no one gets buried in a menu. Start at the top; climb when you hit a dead end.

Retail customer care is 1-877-276-9637; the corporate/media line for Albertsons Companies is 1-877-723-3929. Parent of Safeway, Vons, Jewel-Osco, ACME and others.
Customer Service
Main customer-service line
Customer Service
Customer Service
Albertsons banner customer service.
Listed at: www.albertsons.com
Primary Contact
— Albertsons Companies corporate
Corporate/general Albertsons Companies line; HQ 250 E Parkcenter Blvd, Boise ID.
Listed at: www.elliott.org
Chief Executive
Susan Morris — Chief Executive Officer
Became CEO in May 2025, succeeding Vivek Sankaran (retired).
Listed at: www.albertsonscompanies.com
Legal/Privacy
— Privacy Office
Privacy-related requests.
Listed at: www.elliott.org

Contacts are publicly-listed business/executive contacts, compiled for consumers. Know a better line, or one that’s out of date? Tell us.


Still stonewalled? Go over their head

File an official complaint about Albertsons

When the company won’t budge, these are the agencies with real leverage — regulators and consumer-protection offices that take complaints, on the record, for free. Companies pay attention to these in a way they never pay attention to you on hold.

FDA Regulator

U.S. Food and Drug Administration (Food)

Problems with restaurant or packaged food (non-meat): foodborne illness, contamination, mislabeling, allergic reactions.

Food & Cosmetic Information Center. Meat/poultry go to USDA (below).
USDA FSIS Regulator

USDA Food Safety and Inspection Service

Problems with meat, poultry, or processed egg products — contamination, illness, mislabeling.

Meat & Poultry Hotline, Mon-Fri. Email [email protected].
Health Dept Regulator

State / Local Health Department

Restaurant sanitation, food handling, and foodborne-illness complaints — handled by your city or county health department.

Restaurant inspections are local; FoodSafety.gov points you to the right office.
FTC Regulator

Federal Trade Commission

Deceptive or unfair business practices, billing problems, scams, false advertising, and general consumer fraud across any industry.

1-877-382-4357 = 1-877-FTC-HELP. Spanish site at reportefraude.ftc.gov. Reports feed law enforcement but the FTC does not resolve individual disputes.
State AG Regulator

State Attorney General - Consumer Protection

Consumer fraud, unfair or deceptive practices, and billing disputes under each state's consumer protection laws. The right office depends on your state.

NAAG 'Find My AG' directory is a pointer to your own state/territory AG, who accepts the actual complaint. Phone varies by state, so none listed here.
BBB Complaint avenue

Better Business Bureau

Mediation of marketplace disputes between consumers and businesses, plus reviews and scam reporting. Not a government agency.

Private nonprofit, not a regulator. Offers voluntary mediation; businesses are not legally required to respond. Phone varies by local BBB.

Official agency contacts, compiled for consumers. Filing is free — you never need a paid service. See the full agency directory.


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